This Privacy Policy explains how The Allie Gator ("we," "us," or "our"), operated by Allison VanNess and serving Granite Bay, Loomis, Folsom & Roseville, collects, uses, and protects information through our website swimwithallie.com and our booking and communication process.

Information we collect

We collect the information you choose to give us, primarily through our booking form:

Your name and mobile phone number
Your swimmer's first name and age
Number of swimmers, approximate skill level, and the city where your pool is located
Preferred days/times and any notes you provide
The content of calls, texts, and emails you exchange with us

We also collect limited technical information automatically (such as basic request logs) through our hosting and content-delivery provider to operate and secure the site.

How we use your information

To respond to your request and contact you about scheduling a lesson
To plan and provide swim lessons and follow up with you
To operate, maintain, and improve our website and business
To comply with legal obligations

Text messaging (SMS)

When you submit our form or text our number, you consent to receive calls and text messages from us related to your inquiry and lessons (for example, scheduling and follow-up). Message frequency varies. Message and data rates may apply. You can opt out of texts at any time by replying STOP, and reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third parties.

How we share information

We do not sell your personal information. We share information only as needed to run our business:

Service providers that help us operate — for example our website hosting/content-delivery provider and our telephone/SMS provider — who process information on our behalf and are bound to protect it.
Legal reasons — if required by law or to protect rights, safety, and property.

Children's privacy

Our lessons serve children, and a parent or guardian provides the swimmer's first name and age when booking. We do not knowingly collect personal information directly from children. A parent or guardian is responsible for the information they share with us and may contact us to review or delete it.

Data retention

We keep the information you provide for as long as needed to respond to your inquiry, provide lessons, and meet legal or business requirements, then delete or anonymize it.

Security

We take reasonable measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

Opt out of text messages anytime by replying STOP.
Contact us to ask what information we have, or to correct or delete it.

Changes to this policy

We may update this Privacy Policy from time to time. We'll revise the "Last updated" date above when we do.

Contact us

The Allie Gator · Allison VanNess
Email: hello@swimwithallie.com
Phone: (916) 232-SWIM
Serving Granite Bay, Loomis, Folsom & Roseville